ACT (Advanced Call Center Technologies) Expands Global Footprint With New Site in Johannesburg, South Africa
Strategic Expansion in South Africa Addresses Growing Demand for High Performance Customer Experience Solutions ACT, a leading Business Process Outsourcing (BPO) company, is pleased to...
Forbes Ranks Employee-Owned ACT in the Top 100 on America’s Best Employers for Women 2024
ACT (Advanced Call Center Technologies) announced as top ranked BPO on Forbes list of Best Employers for Women ACT (Advanced Call Center Technologies, LLC), a total...
ACT Expands Norman Call Center Facility, Solidifying Position as Area’s Largest Employer
ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience (CX) leader, announced today that just two years after...
ACT Wins 2024 Stevie Award for Customer Service Outsourcing Provider of the Year
ACT Employee Experience Solutions Recognized at the 18th Annual Stevie Awards for Sales & Customer Service ACT (Advanced Call Center Technologies, LLC), a total experience...
Revolutionizing Business Communications: smplsolutions Further Expands smplVoice Benefits
Today, the world of business communication takes a giant leap forward with the launch of smplVoice, a revolutionary product designed to cater to the evolving needs...
DialAmerica Announces Corporate Rebrand, Formally Changes Name to Aucera
New name and identity support the company’s strategic vision and global expansion while paying tribute to its nearly six decades of customer experience excellence DialAmerica,...
DialAmerica is Becoming Aucera | Newswire
New name and brand identity to be formally launched later this month and reflects the company’s six decades of contact center success and expanded global...
Upstream Works Optimizes Customer Experiences with Webex by Cisco
Upstream Works on Webex Contact Center streamlines operations and enables next-gen CXWOODBRIDGE, ON / ACCESSWIRE / July 13, 2023 / Upstream Works, an omnichannel contact...
Frost & Sullivan selects CareAR for the 2023 Enabling Technology Leadership Award in Augmented Reality
CareAR's Service Experience Management (SXM) framework is revolutionary and will be a boon to field service and contact centers CareAR™, a Xerox company and Service...